Shipping policy

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information. Processing times may be extended during high-volume periods, sales, or holidays.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Delivery times are estimates provided by the carrier and may vary due to:

  • Weather conditions

  • Carrier delays

  • High shipping volume

Simply Di0rr is not responsible for delays once an order has been shipped.

Domestic Shipping

We currently ship within the United States.
If you are interested in international shipping, please contact us before placing your order.

Order Tracking

Once your order ships, you will receive an email with tracking information. Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.

Simply Di0rr is not responsible for orders delivered to an incorrect address provided by the customer. Orders returned to us due to incorrect or incomplete addresses may require additional shipping fees to be resent.

Lost or Stolen Packages

Simply Di0rr is not responsible for lost or stolen packages once marked as delivered by the carrier.

If your package is marked as delivered but not received, we recommend contacting the shipping carrier directly.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item and packaging

We will review the issue and determine a replacement or refund if applicable.